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OpenAI Lists Family Product Role As ChatGPT Parent Use Rises

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OpenAI is recruiting a product manager for family, caregiver and older-adult experiences as Sensor Tower estimates cited by TechCrunch showed ChatGPT's 35-and-older user share rising to 31% in Q2 from 26% a year earlier.

Verified against source materialEdited by SendTech Times AI & Enterprise DeskSource: TechCrunch
OpenAI Lists Family Product Role As ChatGPT Parent Use Rises
Image source: TechCrunch

OpenAI Lists Family Product Role

OpenAI is recruiting a San Francisco product manager for work covering households, caregivers and older adults.

The vacancy asks for experience with parent and family products and other consumer services where trust is sensitive, TechCrunch noted.

The listing appeared more than three years after ChatGPT's launch and sits within OpenAI's product organisation rather than a separate child-only service.

TechCrunch added that OpenAI did not comment on the posting.

Sensor Tower Records Older User Share Gains

Estimates Sensor Tower provided to TechCrunch put ChatGPT's global user share among people aged 35 and older at 31% in Q2, up from 26% a year earlier.

The same figures place the 18-to-24 share at 29%, down from 34%, while ChatGPT reach among US parent smartphone users was 24%, compared with 16% a year earlier.

For that US parent smartphone group, Sensor Tower listed Gemini at 32%, Claude at 4% and Copilot at 2%.

Family Online Safety Institute Finds A Usage Gap

The Family Online Safety Institute published research comparing parent and child responses about generative AI.

The survey covered more than 4,000 families across the United States and Australia; in the US sample, parent-reported weekly child use was 27%, while child-reported weekly use was 38%.

Stephen Balkam, the institute's chief executive, told TechCrunch that younger-user AI products should have stronger content controls, age-appropriate design, parental oversight and notices that the user is speaking with AI, not a person.

OpenAI Safety Measures Cover Teen Accounts

Parent lawsuits have accused ChatGPT of contributing to harm involving children, including suicide-related cases, TechCrunch wrote.

OpenAI's listed responses include parental controls for teen accounts, routing sensitive conversations to reasoning models and the optional Trusted Contact feature for possible self-harm alerts to a relative or caregiver.

OpenAI also described a workshop with the San Antonio Spurs Community Impact group and Positive Coaching Alliance as an effort to examine AI in learning, coaching and youth engagement.

The remaining public-record gaps are a launch date, pricing, account structure, eligibility rules and parental-control defaults for a family-focused product.

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